All of Lucent Technologies document management tools include a 90-day
product warranty on all materials. Warranty begins when the product(s) is
received by the customer.
During the 90-day warranty period, Lucent Technologies will :
- Replace any defective materials.
- Resolve customer reported software defects.
- Provide maintenance versions free of charge.
- Provide Tier II business day telephone helpline support
- Monday through Friday (8AM to 5PM Eastern Time) excluding government
- Installation assistance for customer administrators
- Network configuration assistance for customer administrators